DuxTel Systems (13)
Interface Cards and Adapters (15)
Mikrotik Systems-> (157)
Mimosa Wireless (5)
RouterBOARD (10)
Router Enclosures (13)
Power Supplies & PoE-> (29)
Antennas and Accessories-> (117)
Mikrotik RouterOS (6)
Assembled Kits (6)
Carrier Wireless (1)
Cable and Misc (14)
Hardware and Mounting (23)
Configuration Library (FREE!) (7)
Quick Find
search products
search articles
New Articles
Case Studies
Product Guides (2)
Mikrotik Configuration (17)
Technical (5)
Community News (8)
Q&A (28)
Product Advisory (6)
Policy and Information (7)
Shipping & Returns
Privacy Notice
Conditions of Use
Contact Us
Shipping & Returns Shipping & Returns

On this page


Shipping is provided at indicated rates within Australia. If you are located outside of Australia, please contact us to arrange shipping.

Shipping charges will be shown once you have entered the checkout process, but BEFORE you have entered any payment details.

If you have concerns about the automatically calculated shipping rates, you are welcome to request a review of the shipping rate!

All goods ordered will be shipped by the end of the next business day that payment is received. In most cases, we are able to ship orders on the same day that payment is received.

Our preference is that you have the goods delivered to an address which will have a contact to receive the goods.


Our guarantee is that the products will be working when you receive them, and fit for the purposes stated at the time of order.

If any product fails within 30 days of purchase, including DOA items, we will replace those items immediately, at our cost. For warranty claims lodged within 30 days of the date of shipping, we will ship replacement product as soon as the fault is confirmed by overnight express. We will also arrange for return of the faulty product at our cost.

If a failure occurs due to poor manfacturing or bad workmanship within 12 months of purchase, you may return the item to us for assessment. After examination of the returned product, we will repair or replace the faulty products with an equivalent item at our cost.

For warranty claims, please start by submitting your RMA request.

Please note that due the the nature of this sensitive electronic equipment, we are generally unable to provide extended warranty against loss or damage caused during normal operation the equipment, even in ordinary circumstances.

Like all data network and especially wireless equipment, these products are highly sensitive to fluctuations in power and outdoor electrical activity from power lines and lightning etc. Equipment that has failed due to causes other than a fault in the manufacture or pre-assembly is not included in the standard warranty.

Satisfaction Guarantee:

Your satisfaction is important to us! If you are not fully satisfied with your purchase, for any reason at all, you are welcome to return products in original condition and in original packaging within 14 days of the date of order to receive a full refund on the purchase price of those products returned. (i.e. invoice amount less shipping costs)

Contact us if you would like to return goods!


Before returning any goods, please first contact us to provide an explanation for the problem, and to request a Return Authorisation.

Shopping Cart
0 items
Latest News
about 6 days ago
So called SLINGSHOT exploit reported by Kaspersky Labs this week is actually a very old known issue already patched…
more >>
about 7 days ago
DuxTel News: MikroTik User Meeting & Training Melbourne, Cool new products! -
more >>
about 8 days ago
MEET US AT THE MUM! MikroTik User Meeting is coming up in Melbourne on 18th May - meet the DuxTel Team together wit…
more >>
about 9 days ago
The DuxLink-ULTRA is back! Now with two options based on the brand new UltraDish from @rfelements and RB911G-5HacD…
more >>
about 10 days ago
ready for MTCWE starting tomorrow in Sydney! :)
more >>
about 12 days ago
Congratulations go to Ian Gallagher for taking out the DUX prize for MTCNA class! :)
more >>
Follow our tweets for all the latest news and updates!
RB2011UiAS-2HnD-IN: 2011 RouterBoard with the lot!
I have worked with CISCO and Linux firewalls and routers pro ..
4 of 5 Stars!

Copyright © 2018 DuxTel Online Store