Categories
DuxTel Systems (6)
Interface Cards and Adapters (23)
Mikrotik Systems-> (176)
Mimosa Wireless (6)
RouterBOARD (10)
Router Enclosures (11)
Power Supplies & PoE-> (41)
Antennas and Accessories-> (100)
Mikrotik RouterOS (6)
Assembled Kits (5)
Carrier Wireless (1)
Cable and Misc (14)
Hardware and Mounting (25)
Configuration Library (FREE!) (8)
Quick Find
  
search products
search articles
Articles
New Articles
Case Studies
Product Guides (2)
Mikrotik Configuration (17)
Technical (5)
Community News (9)
Q&A (28)
Product Advisory (7)
Policy and Information (7)
Information
Shipping & Returns
Privacy Notice
Conditions of Use
Contact Us
Shipping & Returns Shipping & Returns

On this page


Shipping:

Shipping is provided at indicated rates within Australia. If you are located outside of Australia, please contact us to arrange shipping.

Shipping charges will be shown once you have entered the checkout process, but BEFORE you have entered any payment details.

If you have concerns about the automatically calculated shipping rates, you are welcome to request a review of the shipping rate!

All goods ordered will be shipped by the end of the next business day that payment is received. In most cases, we are able to ship orders on the same day that payment is received.

Our preference is that you have the goods delivered to an address which will have a contact to receive the goods.


Warranty:

Our guarantee is that the products will be working when you receive them, and fit for the purposes stated at the time of order.

If any product fails within 30 days of purchase, including DOA items, we will replace those items immediately, at our cost. For warranty claims lodged within 30 days of the date of shipping, we will ship replacement product as soon as the fault is confirmed by overnight express. We will also arrange for return of the faulty product at our cost.

If a failure occurs due to poor manfacturing or bad workmanship within 12 months of purchase, you may return the item to us for assessment. After examination of the returned product, we will repair or replace the faulty products with an equivalent item at our cost.

For warranty claims, please start by submitting your RMA request.

Please note that due the the nature of this sensitive electronic equipment, we are generally unable to provide extended warranty against loss or damage caused during normal operation the equipment, even in ordinary circumstances.

Like all data network and especially wireless equipment, these products are highly sensitive to fluctuations in power and outdoor electrical activity from power lines and lightning etc. Equipment that has failed due to causes other than a fault in the manufacture or pre-assembly is not included in the standard warranty.


Satisfaction Guarantee:

Your satisfaction is important to us! If you are not fully satisfied with your purchase, for any reason at all, you are welcome to return products in original condition and in original packaging within 14 days of the date of order to receive a full refund on the purchase price of those products returned. (i.e. invoice amount less shipping costs)

Contact us if you would like to return goods!


Returns:

Before returning any goods, please first contact us to provide an explanation for the problem, and to request a Return Authorisation.

Continue
Shopping Cart
more
0 items
Latest News
about 10 days ago
push up to 80 gigabits through a single fibre pair? why buy more fibers when you can use this cool new gadget from…
more >>
about 13 days ago
now ready for MTCRE training starting teal soon! :)
more >>
about 15 days ago
congratulations to Lyndon for taking out the DUX of MTCNA with a score of 97! :-)
more >>
about 18 days ago
ready to start MTCNA training in Brisbane this morning! :)
more >>
about 01 month ago
LAST CHANCE to get Early Registration discount for MikroTik Certified Training in Brisbane! Discount ends this week…
more >>
about 01 month ago
DuxTel News - Q4 2018: Mimosa B24 offers gigabit rate short-haul wireless! Last Chance for MikroTik Training discou…
more >>
about 01 month ago
The new RB450Gx4 - latest iteration of the popular RB450 series - has arrived - now available for immediate dispatc…
more >>
about 02 months ago
Also, we have only 1 pair left of the fantastic B24 24GHz gigabit p2p backhaul, and more arriving soon - GRAB A PAI…
more >>
about 02 months ago
For those who attended our @GoMimosa Lunch And Learn event in Sydney last month (and for those who didn't ;), Vardi…
more >>
Follow our tweets for all the latest news and updates!
twitter.com/duxtel
Specials
more
MimosaB5-Lite: 5GHz 750mbps backhaul radio with 20 dBi antenna
MimosaB5-Lite: 5GHz 750mbps backhaul radio with 20 dBi antenna
$525.00
$349.00
Reviews
more
RB953GS-5HnT: 5 wired, 3 wireless with 3x3 MIMO 11n & 2 miniPC-e
Only MikroTik routerBOARD device at the moment which support ..
5 of 5 Stars!

Copyright © 2018 DuxTel Online Store