Categories
DuxTel Systems (6)
Interface Cards and Adapters (23)
Mikrotik Systems-> (177)
Mimosa Wireless (6)
RouterBOARD (9)
Router Enclosures (11)
Power Supplies & PoE-> (43)
Antennas and Accessories-> (101)
Mikrotik RouterOS (6)
Assembled Kits (3)
Carrier Wireless (1)
Cable and Misc (14)
Hardware and Mounting (26)
Configuration Library (FREE!) (8)
Quick Find
  
search products
search articles
Articles
New Articles
Case Studies
Product Guides (2)
Mikrotik Configuration (17)
Technical (5)
Community News (9)
Q&A (28)
Product Advisory (8)
Policy and Information (8)
Information
Shipping & Returns
Privacy Notice
Conditions of Use
Contact Us
Shipping & Returns Shipping & Returns

On this page


Shipping:

Shipping is provided at indicated rates within Australia. If you are located outside of Australia, please contact us to arrange shipping.

Shipping charges will be shown once you have entered the checkout process, but BEFORE you have entered any payment details.

If you have concerns about the automatically calculated shipping rates, you are welcome to request a review of the shipping rate!

All goods ordered will be shipped by the end of the next business day that payment is received. In most cases, we are able to ship orders on the same day that payment is received.

Our preference is that you have the goods delivered to an address which will have a contact to receive the goods.


Warranty:

Our guarantee is that the products will be working when you receive them, and fit for the purposes stated at the time of order.

If any product fails within 30 days of purchase, including DOA items, we will replace those items immediately, at our cost. For warranty claims lodged within 30 days of the date of shipping, we will ship replacement product as soon as the fault is confirmed by overnight express. We will also arrange for return of the faulty product at our cost.

If a failure occurs due to poor manfacturing or bad workmanship within 12 months of purchase, you may return the item to us for assessment. After examination of the returned product, we will repair or replace the faulty products with an equivalent item at our cost.

For warranty claims, please start by submitting your RMA request.

Please note that due the the nature of this sensitive electronic equipment, we are generally unable to provide extended warranty against loss or damage caused during normal operation the equipment, even in ordinary circumstances.

Like all data network and especially wireless equipment, these products are highly sensitive to fluctuations in power and outdoor electrical activity from power lines and lightning etc. Equipment that has failed due to causes other than a fault in the manufacture or pre-assembly is not included in the standard warranty.


Satisfaction Guarantee:

Your satisfaction is important to us! If you are not fully satisfied with your purchase, for any reason at all, you are welcome to return products in original condition and in original packaging within 14 days of the date of order to receive a full refund on the purchase price of those products returned. (i.e. invoice amount less shipping costs)

Contact us if you would like to return goods!


Returns:

Before returning any goods, please first contact us to provide an explanation for the problem, and to request a Return Authorisation.

Continue
Shopping Cart
more
0 items
Latest News
about 3 days ago
The #Mikrotik LtAP-Mini-LTE-Kit complete with built-in 4G LTE modem is now second in the line-up to achieve AU comp…
more >>
about 6 days ago
The Mikrotik LtAP-Mini-LTE-Kit complete with built-in 4G LTE modem is now second in the line-up to achieve AU compl…
more >>
about 18 days ago
UPGRADE YOUR #MIKROTIK ROUTERS NOW! MikroTik have released patches addressing IPv6 memory depletion bug in bugfix/l…
more >>
about 19 days ago
a true #MikroTik pro! ;-)
more >>
about 19 days ago
Congrats @DaveB___ for taking out the DuxOfClass prize in MTCINE at Sydney this week!
more >>
about 19 days ago
If you run IPv6 on any #MikroTik Router, you are at risk of DoS attack right now! Read this for further info abou…
more >>
about 20 days ago
RT @Aztek1337: Shout out to @mikrotik_com for their amazing mAP lite. It's so awesome having something this tiny & powerful while travelin…
about 22 days ago
Congratulations to Darren for taking out dux prize in #MTCRE #mikrotik certified routing engineer class in Sydney l…
more >>
about 26 days ago
congrats to Alexey for achieving DUX of #mikrotik MTCNA/REF at Sydney! :-)
more >>
about 27 days ago
congratulations to Belinda for taking out the DUX of #mikrotik MTCNA class today in Sydney
more >>
Follow our tweets for all the latest news and updates!
twitter.com/duxtel
Specials
more
MimosaB5-Lite: Link Pair of 5GHz 750mbps backhaul radio with 20 dBi antenna
MimosaB5-Lite: Link Pair of 5GHz 750mbps backhaul radio with 20 dBi antenna
$525.00
$299.00
Reviews
more
RB2011UiAS-2HnD-IN: 2011 RouterBoard with the lot!
I have worked with CISCO and Linux firewalls and routers pro ..
4 of 5 Stars!

Copyright © 2019 DuxTel Online Store